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Introduction

Welcome to my blog!

 

In almost 20 years of experience in the field of customer experience management, I have collected a number of learnings that I will regularly put on paper here. It will be a mix of expertise, practical experience, plain text and some humor. I look forward to comments, discussions and questions.


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Björck Consulting

Erchenbühlstrasse 29

8046 Zürich

 

Phone & Skype: +41 44 586 44 78

Email: bjc@bjoerck.ch

Telegram: @annikabjoerck

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