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8 needs that drive customer behavior

Needs drive emotions. Emotions drive behavior.

How many needs are relevant for customer interactions?

➡️ 8️⃣

 

The Customer Needs Knowledge Boost Freebie is a 13-page PDF in which we will delve deep into the 8 needs that drive customer behavior.

 

You’ll receive:

  • Document written in English & German
  • Insights into customer needs, emotions & behavior
  • Information on the 8 experience needs
  • How this CX knowledge can benefit your company

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Björck Consulting

Erchenbühlstrasse 29

8046 Zürich

 

Phone & Skype: +41 44 586 44 78

Email: bjc@bjoerck.ch

Telegram: @annikabjoerck

Webex: bjc@bjoerck.ch


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