8 needs that drive customer behavior

Needs drive emotions. Emotions drive behavior.

How many needs are relevant for customer interactions?

➡️ 8️⃣

The Customer Needs Knowledge Boost Freebie is a 13-page PDF in which we will delve deep into the 8 needs that drive customer behavior.

You’ll receive:

• Document written in English & German
• Insights into customer needs, emotions & behavior
• Information on the 8 experience needs
• How this CX knowledge can benefit your company