
Needs drive emotions. Emotions drive behavior.
How many needs are relevant for customer interactions?
➡️ 8️⃣
The Customer Needs Knowledge Boost Freebie is a 13-page PDF in which we will delve deep into the 8 needs that drive customer behavior.
You’ll receive:
- Document written in English & German
- Insights into customer needs, emotions & behavior
- Information on the 8 experience needs
- How this CX knowledge can benefit your company
Write a comment